Ultimate Guide: Fix Windows Update Errors in Window 8.1 and Windows 8

Windows-Update

Facing trouble in performing Windows Update on your Windows 8.1 or Windows 8 PC? Additionally, are you getting anyone of the following error code in Windows Update?

0x80070002 | 0x8007000D | 0x800F081F | 0x80073712 | 0x800736CC | 0x800705B9 | 0x80070246 | 0x8007370D | 0x8007370B | 0x8007370A | 0x80070057 | 0x800B0100 | 0x80092003 | 0x800B0101 | 0x8007371B | 0x80070490

First thing to try before you attempt anything else is to use the built-in Windows update troubleshooter. I suggest to proceed applying the resolution in order for ANY Windows Update related problems.

STEP 1: Windows 8.1 and Windows 8 built-in Windows Update troubleshooter

1) Launch Charms by moving mouse to the top right corner of screen or by using “Windows Key+W” combo. Type “Troubleshooting” in the search box, and then click on the first listing.

Charms - Searchbox

Charms – Searchbox

2) Click on the link “Fix Problems with Windows Update”, located at the bottom of the troubleshooting dialog box.

Launch Windows Update Troubleshooter

Launch Windows Update Troubleshooter

3) In the Windows Update troubleshooting dialog box, click on “Advanced” link, and then check the box “Apply repairs automatically”. Click “Next”.

Windows Update Troubleshooting

Windows Update Troubleshooting

4) Windows may ask you whether to run the tool with Administrator rights, click “Try troubleshooting as an administrator”, and see if it fixes Windows update problem.

Windows Update Troubleshooting - Admin Permissions prompt

Windows Update Troubleshooting – Admin Permissions prompt

5) Most of the basic Windows Update problems must be resolved by this tool. Here is an example of the successful Windows Update fix on our test PC running Windows 8.1.

Windows Update Fix Report

Windows Update Fix Report

Check to see if Windows Update is now working for you. If yes, you are lucky not to go any further with this article, else follow the next option.

STEP 2: Microsoft Fix it Utility to reset Windows components

1) Download and run the Microsoft Fix it Utility for Windows Update on Windows 8.1 and Windows 8 from Microsoft website.

Download Microsoft Fixit - Windows Update

2) As you see the fix it tool fixes Windows Update and Background Intelligent Transfer Service. Click “Next”.

Windows Update Fix using Microsoft Fix it

Windows Update Fix using Microsoft Fix it

3) This should fix Windows Update problems for most of users.

Windows Update Fix using Microsoft Fix it

Windows Update Fix using Microsoft Fix it

Not yet lucky? Check out the next STEP.


STEP 3: Using System Update Readiness Tool or DISM

1) Go to charms window by moving mouse to the top right corner of the screen. Type “Windows update” and choose the second option “Windows Update”.

Launch Windows Update in Windows 8

Launch Windows Update in Windows 8

2) Check the status of Windows update.

0x8007000D Error in Windows Update

0x8007000D Error in Windows Update

If you are still getting one of the following error code, then you have to finally try the DISM tool to resolve the issue.

0x80070002 | 0x8007000D | 0x800F081F | 0x80073712 | 0x800736CC | 0x800705B9 | 0x80070246 | 0x8007370D | 0x8007370B | 0x8007370A | 0x80070057 | 0x800B0100 | 0x80092003 | 0x800B0101 | 0x8007371B | 0x80070490

3) Open charms by swiping in from the right edge of the screen or by using Windows Key+W combo, and then click Search icon.

4) Enter command prompt in the search box.

5) In the list of results, right-click Command Prompt, and then click “Run as administrator”.

Command Prompt Launch

Command Prompt Launch

6) In the Administrator: Command Prompt window, type the following command, and then hit enter. This command scans your computer’s system files and compares with standard file online with Microsoft database. So you need to have active internet connection.

DISM.exe /Online /Cleanup-image /Scanhealth

7) Now type another command to restore the system files.

DISM.exe /Online /Cleanup-image /Restorehealth

8) Close the command prompt.

9) Try running Windows Update again.

If you are successful, go ahead and check the windows update agent file version.


Finally check the version of the Windows Update Agent installed

1) Open the Windows folder in the system partition, and then go to system32 folder. For most of users, the Windows installation partition is C:\Windows.

Windows Update Agent File

Windows Update Agent File

2) Right-click on file named Wuaueng.dll, and then click “Properties”.

3) Click the Details tab, and then see the file version.

Windows Update Agent Version Number

Windows Update Agent Version Number in Windows 8.1

4) The latest version of the Windows Update Agent for Windows 8.1 should be 7.9.9600.16422, and for Windows 8 it is 7.8.9200.16693. If you don’t have the latest, then you will have to perform a Windows update to get the latest version of Windows Update Agent. Unfortunately, Microsoft doesn’t offer standalone Windows Update Agent for Windows 8.1 and Windows 8.


If you feel that sky is falling on your head, because your problem is not yet resolved, the last option you have is to refresh your Windows. Check out our step-by-step guide How to Refresh or Reset Windows 8.1.

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Kiran Kumar

Hi there! Kiran Kumar is an Engineer by profession, and loves blogging primarily on Microsoft Windows operating system and also enjoys reviewing software and products. Currently, he is exploring Windows 10 and you will see a lot of articles on know-how about it. When he is not writing for TWP, he enjoys time with his Family, listens to lot of music, enjoys Biking, and occasionally plays racing games on Xbox One.